“Crazy fast fiber internet.”
That’s what internet provider, Ting, brings to homes and businesses in “Ting Towns.” Wake Forest happens to be one of these towns with gigabit fiber Internet speeds up to 1000 Mbps.
Who exactly is Ting? What is a “Ting Town”? And why Wake Forest?
Ting is owned by parent company Tucows, a tech company headquartered in Toronto, Canada. Starting as a mobile service provider, Ting ventured into gigabit fiber optic internet in 2014. Their strategy is simple: Ting partners with small towns and suburbs to expand super-fast internet access via fiber. These communities – typically surrounding larger metro areas with existing fiber access – are those with a superb growth rate and filled with residents and businesses who need next-level internet connection.
Ting’s fiber does what copper cannot - it provides internet that keeps up with both home and business needs, no matter how many other people are online – with no lag time. Since the lingering onset of COVID-19, high-speed internet is especially beneficial as many that are able continue to work from home. Crystal-clear video conference calls – a must in what has become a resilient remote economy – as well as surfing, streaming, and video gaming are also possible concurrently with Ting Internet. Both download and upload speeds are super-fast, as is the ability to share large files in the cloud without the wait. Fiber is also the more eco-friendly choice, as it uses more sustainable materials and less energy in manufacturing as compared to traditional cable. What’s more, there is increasing research that properties served by fiber can expect increased values as the real estate market responds to the demand for access to high-speed internet.
Simply put, fiber is transformative for communities and businesses. It’s an investment in future success and makes way for commerce and innovation.
There are now 16 Ting Towns across the United States. In North Carolina, Ting is strategically making its way around the Triangle. Investment began in the towns of Holly Springs in 2015, Fuquay-Varina in 2018, and with a highly successful launch in Wake Forest in 2020. Ting commenced providing service in nearby Rolesville in 2021.
Beyond fiber being better, faster, and forward-thinking, Ting prides itself in being a smaller, more customer-focused fiber provider, which serves perfectly for a community that cares. Indeed, they are a perfect fit for Wake Forest as we grow in big city energy yet sustain a small town charm. “Ting's arrival in Wake Forest was a perfect innovation for our thriving community,” says Jason Cannon, President of the Wake Forest Business and Industry Partnership. “Their smaller, community-focused values pair perfectly with the values of Wake Forest.”
There is some-TING to say about Wake Forest being one of the first 16 Ting Towns.
"We chose Wake Forest as our third Ting town in North Carolina due to its deep history and sense of community,” says Todd Rubin, Ting Internet Regional Manager, who oversees the Ting Towns in North Carolina. “We noticed a lack of options in terms of fiber to the home providers in the area and wanted to offer residents and the businesses of the town a competitive option for fast, reliable internet and excellent customer service.”
When asked about what sets Ting apart from the rest, Rubin says, “Other than network reliability, what really sets Ting apart from our competitors is personalized customer service. Ting cares about the communities we serve. Whether that is giving back to charitable causes or sponsoring local events throughout the year, we want to be involved locally.”
For Ting, 2022 looks to be an exciting year ahead. Plans call for continued expansion of their network, not only within their current footprint, but to other towns and states in the near future. “We stay on top of industry trends and customer needs as it relates to product offerings and service availability, all to make the customer experience even better than it already is,” says Rubin.
This sums up why Ting fits in perfectly with the vibe of Wake Forest. Just as the residents have a deep-rooted sense of community and pride, Ting brings its sense of community to every Ting Town. “To the town of Wake Forest, we are very thankful for the support you have shown Ting Internet from the beginning and are extremely proud of the work we have accomplished together. But we are not done yet!” says Todd. “We continue to look for opportunities to expand our footprint in the town and bring reliably fast fiber internet to as many residents and businesses as possible.”
